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IT Manager

Full Time
Posted on 19.09.2017

Looking for experienced IT Manager to work within a dynamic team environment for a Not for Profit Global Organisation.
The IT Manager is responsible for providing oversight and guidance to our client's websites and platform infrastructure as well as ICT support services.
Key responsibilities

  • Manage the 24/7 Help Desk and Managed Services contract and delivery, including: - Achievement of Service Level Agreements
  • Manage third party provider relationships and associated contracts to ensure compliance with terms and service level agreements, including communications and telecom systems, software, licenses, domains and hardware
  • Manage efficient ICT relocation for Melbourne office move, including services, suppliers and relocation of physical assets
  • Review and provide recommendations for delivery of ICT services to the Institute, considering functionality, workload, costs and stakeholder requirements
  • Perform an audit of IT systems and platforms, including software, licenses and third party contracts, to determine opportunities for streamlining services, simplifying systems and cost reduction
  • Review all Institute websites and platforms to develop and deliver the 12-month IT work program, including maintenance, updates, upgrades and management of websites, servers and platforms, in alignment with the Institute's Strategic Objectives
  • Manage IT projects, in conjunction with the Program Manager where applicable, including resource allocation, scheduling, related contracts, reporting and risk management
  • Provide recommendations, support and assistance on strategic projects as required
  • Engage with staff globally to source feedback on third party ICT providers and action feedback where appropriate
  • Lead and develop the IT team to deliver the Work Program
Skills and experience
  • Demonstrated experience managing IT operations and support, web development or a related field
  • Knowledge and understanding of website development and maintenance
  • Knowledge of Microsoft software including SharePoint and Dynamics CRM
  • Experience working in a global organisation with a matrix structure
  • Relevant qualifications
If you have the experience to be successful and seek your next career position then please APPLY NOW

How to Apply?

Click on the link below

Click here for more information about this job

Contact Details

Contact Name: Zoe Clifford

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