Jobs on PC World.


Network Triage Operational Specialist

VIC, Melbourne
Posted on 31.08.2017
  • ASAP start
  • CBD location
  • 12 month contract

12 months contract available for experienced engineer to manage the flow / triage of requests


An opportunity has just become available with a large Telco an experienced Network Engineer to play a key part of a large Network Stability Uplift project.

  • ASAP start
  • 12 months contract
  • CBD location
A successful candidate will be responsible for:
  • Manage and assess with workloads of the 3 queues for the team (Team consists of - Network Triage, Network Designers and Network Implementers)
  • Delegate, escalate and prioritize work queues.
  • Manage the flow/triage of requests, Will have to triage and service his/her own requests/ queue to action.
  • Deal with escalations and remediation with the stakeholders/ requesters.
  • Key is good communication skills and problem solving ability. Be able to think on their feet and outside the box.
  • Need to be calm under pressure, it's a pressured role and environment.
To be considered, you must have the following skills and experiences:

  • Demonstrated experience providing network support
  • Experience with security firewalls
  • Ideally have a networking background, would suite a team leader from call Centre or a team leader, who is able to delegate work etc but have a strong customer service ethic / skills/ focus. This is an operational role and the resource will need to be hands on.

To be considered for the role click the 'Apply' button or for more information about this and other opportunities please contact Ferid Klancevic on 03 86804206. Please quote our job reference number: 200170814.

Reference Number: 200170814_2

Contact Details: Ferid

How to Apply?

Click on the link below

Click here for more information about this job

Contact Details

Contact Name: Ferid

Jobs you may also be interested in ...

Most Popular Reviews

Join the newsletter!

Error: Please check your email address.

Latest Articles


PCW Evaluation Team

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

David Coyle

Brother PocketJet PJ-773 A4 Portable Thermal Printer

I rate the printer as a 5 out of 5 stars as it has been able to fit seamlessly into my busy and mobile lifestyle.

Kurt Hegetschweiler

Brother PocketJet PJ-773 A4 Portable Thermal Printer

It’s perfect for mobile workers. Just take it out — it’s small enough to sit anywhere — turn it on, load a sheet of paper, and start printing.

Matthew Stivala

HP OfficeJet 250 Mobile Printer

The HP OfficeJet 250 Mobile Printer is a great device that fits perfectly into my fast paced and mobile lifestyle. My first impression of the printer itself was how incredibly compact and sleek the device was.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?