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Head of Business Operations - SaaS Product Company

Full Time
NSW, Other
Posted on 09.05.2017


Our client is a high-tech software and consulting company specialising in advanced spatial data analytics and high performance computing, situated in Newcastle. As a product company they are committed to the efficient delivery of cutting-edge SaaS solutions to a variety of industry sectors, both B2B and B2C.


In this newly created and varied role, the Head of Business Operations, will supervise the operations team across HR, Finance, Assets & Vendor management and to ensure the smooth operations of this SaaS business.

No day will be the same, you will work closely with the Managing Director and Head of Strategy and Business Development to identify business improvement initiatives, implement performance metrics including monitoring and development of reporting and ensure sufficient resources are available at all times.

Other responsibilities include the management and oversight of:

    • Management of ICT Infrastructure vendors

    • Business Systems
    • set up and maintain a suite of systems to improve efficiencies
    • Recruitment & Onboarding of technical resources

    • Human Resources administration including, Staff Appraisal and Performance Reviews

    • Supervision of payroll, AP & AR

    • Financial Management including preparation of operational budgets, financial projections and models, cashflow projections, and monthly reporting to the Board.

    • Facilities, asset & equipment management

    • Preparation and implementation of a Risk Management Plan

    • Preparation of business policies and procedures not limited to Information Security, Quality Managements, Health & Safety, HR

    • Oversee the preparation of contracts and documentation for SaaS sales, Service Contracts, procurement of services, employment contracts and MOUs/NDAs


    • Demonstrated prior performance managing a broad range of business functions, from IT vendor management, to finance, HR, including managing staff performance

    • Strong financial acumen, with proven experience, managing operational budgets, forecasting cashflow and preparation of financial reports.

    • Contract management and strong documentation skills, with experience contributing to tenders and RFP's

    • A collaborative, open and engaging management style

    • Experience managing business systems and driving process and business efficiencies

    • Strong stakeholder engagement skills across all levels of the organisation

    • An optimistic attitude, creative and team spirited.

    • Ideally you have worked within a software development or SaaS environment

    • Degree qualified in Business, Information Technology or equivalent.

Like to know more?

To submit your application, in strict confidence, please apply online using the appropriate link below. Alternatively, for a confidential discussion, please contact Linda Apostolidis in our Newcastle office on 02 4927 2224 quoting Ref No. 2Q/04695

Your interest will be treated in the strictest of confidence

How to Apply?

Click on the link below

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