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Business Consultant - Dynamics CRM

WA, Other
Posted on 21.11.2017

A contract opportunity for 6 months, with a well established team based in Perth CBD.

You will act as a business SME on behalf of ICT as a CRM specialist, providing advice and suggestions to business managers impacting the functionality of Dynamics CRM and bridging the communication gap between technical and non technical.

To be considered for this positon you must have:

  • 3-5 years of practical experience within a similar environment specifically using Microsoft Dynamics CRM.
  • Extensive practical experience of resolving issues across multiple business functions.
  • Microsoft Dynamics CRM issue reporting, performing the initial investigation of the reported issues working with the originator and then with the 3 rd party Service Delivery Manager to resolution.
  • Extensive experience of working in an environment which they have proactively identified and implemented business processes/workflow improvements.
  • Experience of proactively identifying functional enhancements and working with either a technical developer or pimplementation manager to deployment.
  • Extensive experience of proactively liaising with the business leads to help identify changes / improvements to existing business processes.

This opportunity will have a huge impact on the organisation, it is a smaller company with common challenges and this meansthere is lots that can be improved and streamlined.

If you are seeking an opportunity that will leave a legacy behind, then please do not hesitate to contact Emma Hoar via email.

*Referrals are welcome.

How to Apply?

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