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Office 365 Technical Lead

QLD, Other
Posted on 28.11.2017

This Opportunity sees you take responsibility as a Microsoft Office 365 Technical Lead. Reporting directly to the Principal Project Manager, the role is to facilitate O365 Project to outcomes. This will involve the technical implementation of Office 365 Pro Plus. With a heavy focus also on the migration of email from the existing Exchange 2013 on premise solution to the cloud. This is an exciting opportunity for an experience 365 professional to lead a project within one of the largest branches of the Queensland Government.

Your primary duties will entail:

  • Assist and encourage informed decision making around the use of new technology entitlements
  • Provide guidance to the project regarding technical activities, scheduling and resource requirements
  • Provide guidance on configuration for user experience
  • Assist with development of the Governance and Security Model of Office365 technologies
  • Review and make recommendations around identity management, single sign-on, and directory sync in cloud and hybrid scenarios
  • Provide specialist advice on deployment and servicing of Office365 clients using SCCM
  • Provide specialist advice to operational teams for support and maintenance of relevant technologies, including responding to faults and problems, and liaising with other technical staff and external service providers to resolve issues
  • Undertake administrative tasks including (but not limited to) submission of change requests and the creation / maintenance of technical documentation
  • Lead the implementation (installation, configuration, and operationalisation including definition of support and maintenance activities) of technical solutions
  • Engage with stakeholder regarding Project tasks.

To succeed you will possess the following:
  • Identify existing integration points with Office365 Pro Plus
  • Creation of Detailed Designs and Change Implementation plans
  • Define application deployment strategies
  • Liaise with testers, system admins and technical leads to complete project deliverables
  • Coordinate User Acceptance Testing (UAT) in conjunction with the OCM
  • Perform and escalate troubleshooting activities to diagnose User Acceptance Testing (UAT) issues
  • Document as-built solution designs and capture within the Configuration Management Database
  • Provide input into Project documents and reports.

Key areas of focus:
  • Office 365 administration and support in hybrid configuration
  • Exchange 2013/2016 and Office 365 administration and support
  • Microsoft Outlook 2013/2016 troubleshooting and support
  • Participate in any Office365 and Exchange Online related activities.

To submit your application, please apply online using the appropriate link below. Alternatively register your interest with Pablo Calaby via quoting 4A/19040 Your interest will be treated in the strictest of confidence.

How to Apply?

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