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Onboarding Consultant

Full Time
Other
Posted on 17.01.2018

This innovative, technology organisation has been a leading provider of niche software solutions to the Australian market sector for the last decade.

Fueled by client and market demand, they are going through an exciting period of growth and expansion into global markets. As such, they are seeking a dynamic On-boarding Consultant to work across their portfolio of projects in an Agile environment.

Working as a highly visible and pivotal team member, the role will encompass:

  • Work with clients to progress deployments in a phased implementation with a hands on / on the job training approach for customers
  • Promote best practices with clients
  • Capture clear functional and non-functional requirements
  • Design clever solutions to maximise product feature adoption - minimise customisation
  • Collaborate with colleagues to review designs
  • Write user stories for custom requirements
  • Validate system configuration and ensure data accuracy
  • Able to translate complex customer requirements and designing product configuration options, with ability to guide clients through decision-making process
  • Strong analytical and problem-solving skills (business and product)
  • Generate ideas / provide input for new product features
  • Collaborate with colleagues to review designs and new product features

To be successful in this role, you will have:
  • Highly competent in running stakeholder meetings and workshops to gather, clarify and prioritise requirements
  • Degree in Engineering, Finance Applications, Information Systems or similar experience
  • Experience in onboarding clients with business software
  • Domain knowledge in HR/Finance/Sales Ops systems
  • Enterprise SaaS experience
  • Advanced knowledge and experience using Excel and Powerpoint/Keynote

How to Apply?

Click on the link below

Click here for more information about this job

Contact Details

Contact Name: Megan Henderson

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