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Technical Project Officer

QLD, Other
Posted on 01.11.2018

The successful candidate will provide high level technical direction, support and advice to maintain defined enterprise service levels in one or more technology domains for the organisation to ensure high quality ICT services.

Your Role and Responsibilities

  • Establish and maintain highly effective working relationships with other staff within the department to ensure the alignment and integration of operational services, processes and projects
  • Provide high level technical skills in the analysis of IT system issues and the formulation, design and provision of appropriate solutions and improvements.
  • Assist project managers in planning their projects.
  • Provide effective change management, capacity planning, incident management, risk management and continuity planning utilising best practices in systems support and service delivery, preferably with the ITIL framework.
  • Ensure end to end service delivery for projects undertaken within the organisation.
  • Install, configure, test, optimise, implement software and hardware identified within the scope of projects.
  • Prepare comprehensive reports, documentation and recommendations on the operational performance of the technical project deliverables.
  • Mentor operational administrators and support personnel, provide technical guidance, assist with processes and documentation established by application and operational team members, and correct non-compliance of service operations.
  • Proactively monitor service resources and components to ensure a high level of security, continuity, capacity and end-to-end availability, and escalate areas of concern.

To submit your application, in strict confidence, please apply online using the appropriate link below quoting Job Reference 4A/19237 . Applications Close 15/01/2018.

How to Apply?

Click on the link below

Click here for more information about this job

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