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Senior Citrix Engineer

NSW, Sydney
Posted on 01.11.2018
  • Immediate Start
  • Contract Opportunity
  • Work in a highly challenging environment

Fantastic opportunity has arisen for Citrix Engineer to join a well-regarded team on a contract.


Work in a highly challenging environment that fosters the broad growth of technical professionals in a generalist mindset. Team will work on the current bleeding edge cloud solutions from Public, Private and Desktop Cloud offerings.

Server Operations Maintenance

  • Close all assigned incidents and problems within SLA's and KPI's.
  • Raise and complete changes within bounds of 99.8% success SLA.
  • Work on capacity and performance related issues.
  • Provide on-call support as per the defined on-call roster.
  • Ensure that server alerts are relevant, and actioned within SLA and KPI.
  • Provide cross-team support with other Intel/cloud teams.
  • Maintain team process documents and platform run books (review and update quarterly).
  • Resolve high severity issues, including attending teleconferences with varied resolution parties.
  • Own and drive key Service Improvement initiatives through programs, and a strong focus on Continuous Improvement.
  • Establish solid relationships with the different delivery teams, account team and customers.
  • Review RCAs and assist the Team Leader as required
  • Security Management
  • Implement all SACA and/or security compliance implementation tasks - as advised by Team Leader or Line Manager
  • Assist with CERT emergency anti-virus measures as notified from time to time by Line Manager
  • Projects
  • Provide after-hours / on-call / on-site support as required - roster will be communicated via Team Leader
  • Assist with project tasks and specific BAU implementation activities, as requested
  • Infrastructure Generalist: Proficient in Red Hat Enterprise Linux, DNS Administration, networking concepts and VMWare / ESX / VCenter. Additional skills that are nice to have are experience with xCat server administration, Red Hat KVM, advanced server scripting in Bash, KSH or Perl and TSM Backup and Recovery administration experience.
  • Support experience in at least one product of Desktop Virtualization - Citrix Xen Desktop , Verde, VMWare VDI

Required Experience-

Candidate should possess a minimum oexperience on the technologies and experiences below
  • Cirtix XenDesktop,
  • Citrix Provisioning Server
  • Citrix Netscaler
  • System Administration (Intel).
  • VMWare vSphere
  • 3rd level experience in supporting large scale enterprise with complex & critical systems OR 3rd level experience in supporting medium scale enterprise
  • Responsible for implementing solutions and services and providing ongoing support. Responsible for providing all facets of IT services throughout the account transition/transformation phases and into steady state operations.

If you are interested in this role and believe you meet the specific criteria required please APPLY now or send an email to with your resume.

To be considered for the role click the 'Apply' button or for more information about this and other opportunities please contact Aishwarya Raghotham on 02 9464 5514. Please quote our job reference number: 200174367.

Reference Number: 200174367_1

Contact Details:

How to Apply?

Click on the link below

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