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Service Desk Officer

Full Time
SA, Adelaide
Posted on 17.02.2018

As a Service Desk Officer you will be the initial point of contact for providing superior Level 1 technical support to internal clients, this includes PC support, network component hardware and software, servers and application systems.

To be successful you will have:

  • Approximately 2+ years commercial experience working in Helpdesk support
  • You will have an understanding of networks, servers, specialised software and desktop computers in a large scale computing environment
  • Show initiative in the resolution of customer related issues
  • Demonstrate logical approach to problem resolution and well developed analytical and diagnostic skills
  • Excellent communication skills
  • Knowledge of ITIL is highly desirable
You must also have high-quality problem solving and analytical skills. You must have the ability to think on your feet, be flexible and self-motivated.
If you demonstrate the relevant experience and are ready to join a team of professionals on an exciting project, please call (08) 8112 7400.

How to Apply?

Click on the link below

Click here for more information about this job

Contact Details

Contact Name: Karen Detablan

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