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Service Delivery Coordinator

Full Time
VIC, Melbourne
Posted on 15.02.2018
  • Competitive $$$ on offer
  • !! Dynamic Working Environment !!
  • >>> Melbourne CBD Location <<<

** Permanent Opportunity ** Take advantage of this Cloud Solutions provider experiencing exponential growth and support their growing client portfolio



This is an ideal time to join an excellent ICT Organisation within a permanent Service Delivery Coordinator role, based in the CBD & who are experiencing a period of exponential growth!

They offer a high quality of customer support and tailored Cloud Solutions to a growing portfolio of clients.

They have a passion for Technology and a focus on being different to other IT Consulting businesses by being tenacious in finding better solutions to tough problems.

Training, education and a supportive environment will be provided for the successful candidate.

Working alongside a team of smart Engineers and Consultants, the new Service Delivery Coordinator will be responsible for but not limited to:


  • Liaise, co-ordinate and maintain relationships with clients
  • Coordinate the resolution of major incidents and changes through their lifecycle.
  • Work with a diverse range of stakeholders to identify current and future state
  • Monitor and report on Service Level Agreements to internal and external stakeholders
  • Manage the resolution of incidents through facilitation of vendors, internal teams and stakeholders
  • Identify opportunities for service improvement.

  • Proven ability to manage multiple clients
  • Strong interpersonal skills both written and verbal
  • Strong stakeholder engagement experience
  • Experience in a similar role supporting the delivery of IT Services
  • Exposure to Windows System Administration

  • Exposure to ITIL or ITSM frameworks beneficial but not essential
  • Exposure to Managed Networks such as Microsoft Azure, Amazon Web Services (AWS), Fortinet or VMWare will be strongly advantageous

This is a fantastic permanent opportunity to be a part of a growing company, therefore please do send your resume in "WORD FORMAT".

To be considered for the role click the 'Apply' button or for more information about this and other opportunities please contact Michael Christmas on 03 8680 4215. Please quote our job reference number: 200175172.

Reference Number: 200175172_3

Contact Details:

How to Apply?

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