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Service Asset & Configuration Manager

Full Time
NSW, Sydney
Posted on 15.02.2018
  • ** Dynamic role **
  • >>> Appealing Office Location <<<
  • ! Permanent Opportunity !

!! PERMANENT ROLE !! Join a leading Australian IT-based Professional Service Provider to act as the process subject matter expert for a new Client.



Based in an appealing North Ryde Sydney office, this Australian leading IT-based Professional Service Provider will create a stimulating working environment, very close to public transport and shops.
Working alongside some of the biggest businesses, this nimble company pride themselves on their values, offer fresh thinking and a chance to have a career advancing opportunity with the IT Management and Software Development Specialists.


The objective of this client-facing Service Asset and Configuration Manager role is to act as the process subject matter expert and provide ITIL aligned Service Asset Management and Configuration for a brand new client of theirs.

As a part of this permanent position, you will ensure that all groups that maintain the data and relationships for the service architecture they are responsible for, have done so with the level of integrity required.

Also performing the following functions as a part of this Service Asset Management and Configuration Processes position, however not limited to:

  • Manages Software Asset, Hardware Asset & Configuration Life-cycles
  • Implements the policy and standards, documenting and developing where necessary
  • Evaluate existing processes and implementation and management of new/improved systems for efficiency and effectiveness
  • Ensure that the methods and processes are properly approved and communicated to staff before being implemented, this includes running process workshops
  • Manages the principles, tools and processes and their implementation
  • Ensures:
    • Assets are uniquely identified with naming conventions;
    • Staff comply with identification standards for object types, environments, processes, lifecycles, documentation, versions, formats, baselines, releases and templates
    • Process interfaces with change management, problem and incident management, release management, logistics, finance and administration functions
    • Accurate population of the asset DB; manages the asset DB, central libraries and tools; ensures regular housekeeping of the asset DB
  • Provides reports, including management reports
  • Proactively proposes solutions to address identified business needs within the clients' business environment


  • Excellent verbal and written communication
  • Knowledge of asset and configuration management within large Transmission and IP networks and related hardware/software.
  • Sufficient understanding of technologies to be able to ensure that all assets are accounted for, their configurations recorded and audited and that the configuration standards are correctly adhered to.
  • Time management and influencing skills
  • Ability to work autonomously and as part of a team

  • Detailed understanding of other ITIL methodologies
  • Understanding of technical concepts and frameworks
  • Outsourcing experience

To be considered for this fantastic and permanent opportunity within an organisation that really works closely with you to also further grow your knowledge and skills to assist you with career growth, please send your resume in "WORD FORMAT".

To be considered for the role click the 'Apply' button or for more information about this and other opportunities please contact Michael Christmas on 03 8680 4215. Please quote our job reference number: 200175199.

Reference Number: 200175199_2

Contact Details:

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