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Associate - Case Management

Full Time
Posted on 20.03.2018

We are looking to hire an experienced Case Management Associates in Melbourne to work on a leading edge technology program for one of our premier clients.
Job Specifications

  • Part of the Service Fulfilment team handing migrations of orders onto FTTN network
  • Resolving Incidents raised by other sub queues.
  • Ensuring the network is complete- including checking for checking splicing/ Jumping / correcting the trace
  • 2-6 years of Telecom experience preferably in Telecom fulfilment activities (Telecom Background - FTTP & FTTB)
  • •Knowledge of Exchanges / DSLAM / Ports
  • Experience in Copper Network Planning and designing for Green/Brown fields
  • Hands of experience in GIS systems like AutoCAD, , MapInfo for telecom projects
  • Experience in updating As-builts information in GIS systems, site closures and diversionary projects & updation of ISP/telecom nodes in GIS system
  • Good understanding of network flow from exchange to customer premises OR boundary.
  • Have understanding of GIS systems like SpatialNet.
  • Comfortable with working in multiple applications.
  • Experience in last mile access network and network elements / routers.
  • Good understanding of telecom processes in Activations and migrations
  • Basic understanding of telecom technologies such FTTH/ FTTN, VDSL, Copper.
  • Exposure of working on Provisioning, configuration of Telecom services.
If you're interested then please submit your resume by hitting the APPLY NOW button

How to Apply?

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Contact Details

Contact Name: Neha Bajaj

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