Jobs on PC World.


Project Manager - CRM

QLD, Brisbane
Posted on 26.02.2018
  • Initial 3 month contract
  • Based in Brisbane CBD
  • Do you have experience with Dynamics CRM or Dynamics 365?

Lead a large CRM implementation in a complex technical environment. You will ensure the Dynamics CRM solution delivered is in line with customer needs


This role will leave the delivery of a complex CRM project to replace a legacy call logging system on behalf of this government department.

Key Duties:

  • Lead the successful delivery of complex CRM projects through agile methodology to ensure outcomes are achieved and solutions are delivered reflective of customer needs and to agreed expectations. Take full responsibility for the definition, documentation and successful completion ensuring that realistic project, quality, change control, operational and capital costs and risk management processes are maintained.
  • Lead, manage and direct multi-disciplinary project team(s) to work collectively to deliver integrated outcomes, ensuring that sub-optimal performance is proactively addressed.
  • Identify, assess and manage project risks and issues and establish and maintain project registers.
  • Develop project artefacts including business cases, benefits realisation plans, project and stage plans, and project communication documents, ensuring that realistic and quality project artefacts are prepared and maintained throughout the life of the project.
  • Adhere to defined service quality standards, health and safety policies and procedures and behavioural expectations relating to the work being undertaken in order to ensure high quality, safe services and workplaces.

About You:
  • Proven Project Management experience delivering complex ICT Projects
  • Track record of successfully delivered CRM Implementations
  • High level understanding of CRM functionality
  • Experience with the use of business process modelling
  • Project management qualifications (preferably Prince2)
  • Prior experience leading ICT projects within a government department
  • Advanced verbal and written communication skills
  • Experience delivering Dynamics CRM, Dynamics365 or other leading CRM platform projects will be highly regarded

To be considered for the role click the 'Apply' button or for more information about this and other opportunities please contact Anita Cunningham on 07 33395626. Please quote our job reference number: 200175549.

Reference Number: 200175549_1

Contact Details:

How to Apply?

Click on the link below

Click here for more information about this job

Jobs you may also be interested in ...


James Cook University - Master of Data Science Online Course

Learn more >


Victorinox Werks Professional Executive 17 Laptop Case

Learn more >



Back To Business Guide

Click for more ›

Brand Post

Most Popular Reviews

Join the newsletter!

Error: Please check your email address.

Latest Articles


PCW Evaluation Team

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?