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Data Centre Support Engineers (VMWare/ Windows Server)

Full Time
Other
Posted on 25.03.2018

A leading Global IT Company is seeking to engage a number of Support Engineers to work in a Data Centre environment ensuring the availability of critical data centre infrastructure through pro-active monitoring and event management. You will have an opportunity to work for a client in the mining industry.
The successful candidate will be a true technical "all rounder" in the VMWAre/ Windows Server space forming part of a technology team of experts running an operations centre resolving critical incident to closure.
Position Responsibilities:

  • Rapidly troubleshoot and solve complex technology problems to restore production system availability in a structured, timeous manner.
  • Manage and execute infrastructure Business Continuity Planning (BCP) and Disaster Recovery (DR) processes when required.
  • Review root cause of incidents and work with appropriate teams to ensure continuous improvement of the technology environment.
  • Apply effective risk controls to identify potential threats and minimize or remove a service impacts.
  • Maintain and analyse metrics to identify trends, capacity forecasting and planning inputs
  • Manage technical operations with adherence to strict SLAs for Availability, Incident and Problem resolution.
  • Ensure service management processes are applied properly and consistently.
Essential Requirements:
Strong, recent commercial experience in the provision of data centre operation services and expertise to enterprise clients is required, specifically:
  • VMWare operations
  • Windows Server operations (preferably Microsoft Windows Server 2012)
  • Storage technology operations (preferably EMC technologies - Data Domain, VNX, Isilon).
  • Resolution of major incidents
  • Monitoring critical infrastructure
  • Troubleshooting
People who are bilingual in Spanish are highly regarded and encouraged to apply as support is offer globally to Spanish speaking countries.

How to Apply?

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Contact Details

Contact Name: Lisa Williams

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