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Data Centre Support Engineers (VMWare/ Windows Server)

Full Time
Posted on 25.03.2018

A leading Global IT Company is seeking to engage a number of Support Engineers to work in a Data Centre environment ensuring the availability of critical data centre infrastructure through pro-active monitoring and event management. You will have an opportunity to work for a client in the mining industry.
The successful candidate will be a true technical "all rounder" in the VMWAre/ Windows Server space forming part of a technology team of experts running an operations centre resolving critical incident to closure.
Position Responsibilities:

  • Rapidly troubleshoot and solve complex technology problems to restore production system availability in a structured, timeous manner.
  • Manage and execute infrastructure Business Continuity Planning (BCP) and Disaster Recovery (DR) processes when required.
  • Review root cause of incidents and work with appropriate teams to ensure continuous improvement of the technology environment.
  • Apply effective risk controls to identify potential threats and minimize or remove a service impacts.
  • Maintain and analyse metrics to identify trends, capacity forecasting and planning inputs
  • Manage technical operations with adherence to strict SLAs for Availability, Incident and Problem resolution.
  • Ensure service management processes are applied properly and consistently.
Essential Requirements:
Strong, recent commercial experience in the provision of data centre operation services and expertise to enterprise clients is required, specifically:
  • VMWare operations
  • Windows Server operations (preferably Microsoft Windows Server 2012)
  • Storage technology operations (preferably EMC technologies - Data Domain, VNX, Isilon).
  • Resolution of major incidents
  • Monitoring critical infrastructure
  • Troubleshooting
People who are bilingual in Spanish are highly regarded and encouraged to apply as support is offer globally to Spanish speaking countries.

How to Apply?

Click on the link below

Click here for more information about this job

Contact Details

Contact Name: Lisa Williams

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