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Support Officer

QLD, Other
Posted on 13.03.2018
40.00 -> 49.00 Per hour

Our client, a large complex government organisation, is seeking an experienced Support Officer to join their ICT branch. Reporting to the manager of the ICT Portfolio Office, the successful candidate will coordinate and create ICT portfolio reporting for the whole of government dashboard and other open data sources, and plan and conduct reviews on the viability of ICT projects following approved deoartmental methodologies.

This is an initial 3 month contract opportunity, starting ASAP until the end of June 2018 with likely extension, located in Brisbane CBD.

Key Responsibilities:

  • Liaise with ICT project and program sponsors, executives, directors and managers to support project outcomes using governance tools appropriately.
  • Analyse and make decisions on the health and quality of the ICT portfolio from an ICT Portfolio perspective.
  • Support analysis of project information in relation to business priorities to anticipate risks to the ICT portfolio in-flight projects.
  • Coordinate the review and assessment of projects and programs for compliance with the department's ICT Portfolio frameworks including the preparation of mandated reporting.
  • Ensure projects are reviewed in accordance with departmentally approved ICT Portfolio methodologies and tools, to support consistent and quality outcomes, through advice and training.
  • Provide assistance to projects and programs in the implementation of ICT Portfolio governance and compile information to report on the status of ICT portfolio delivery.
  • Provide research and administration support.
  • Prepare submissions, reports, briefing material and correspondence for the department and governance committees.
  • Research, analyse and develop the management processes to support ICT Portfolio functions.

Key Selection Criteria:
  • Supports strategic direction: Demonstrated ability to interpret and analyse data and to understand, support and communicate the reasons for decisions and recommendations to others.
  • Achieves results: Demonstrated ability to prioritise, schedule and perform work to meet deadlines and commitments.
  • Supports productive working relationships: Demonstrated ability to build and sustain positive working relationships, liaising with a range of stakeholders including team members, other teams, colleagues and clients to promote a positive public image.
  • Displays personal drive and integrity: Demonstrated ability to take personal responsibility for accurate completion of work within timeframes and actively contribute to the development of an organisational culture which is team based and customer and outcome focused.
  • Communicates with influence: Demonstrated computing skills, including the ability to tailor communication style and language appropriate to the requirements of individuals or the audience.

To submit your application, in strict confidence, please apply online using the appropriate links quoting reference number 4A/19706. Applications close Thursday 15th March at 5pm.

How to Apply?

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