Jobs on PC World.


Project Manager - Dynamics CRM

QLD, Other
Posted on 26.02.2018
100.00 -> 105.00 Per year

Key Responsibilities:

  • Lead the successful delivery of complex CRM projects through agile methodology to ensure outcomes are achieved and solutions are delivered reflective of customer needs and to agreed expectations.
  • Take full responsibility for the definition, documentation and successful completion ensuring that realistic project, quality, change control, operational and capital costs and risk management processes are maintained.
  • Lead, manage and direct multi-disciplinary project team(s) to work collectively to deliver integrated outcomes, ensuring that sub-optimal performance is proactively addressed.
  • Identify, assess and manage project risks and issues and establish and maintain project registers.
  • Develop project artefacts including business cases, benefits realisation plans, project and stage plans, and project communication documents, ensuring that realistic and quality project artefacts are prepared and maintained throughout the life of the project.
  • Adhere to defined service quality standards, health and safety policies and procedures and behavioural expectations relating to the work being undertaken in order to ensure high quality, safe services and workplaces.

Essential Skills:
  • Demonstrated ability to deliver CRM projects to customer specifications.
  • Proven experience and ability in delivering Dynamics CRM, Dynamics365 or other leading CRM platform projects, develop business cases, document business requirements, develop solution designs and complete gap analysis.
  • Tertiary and/or appropriate qualifications in project management methodologies and substantial industry experience.
  • Demonstrated experience in leading and managing complex ICT projects within a government context.
  • Demonstrated experience in managing transition activities after the project deliverables are complete in order to achieve full benefit realisation.
  • Demonstrated experience in managing projects including the ability to manage project scope, risks, integration, issues and financials.
  • Demonstrated ability to negotiate with a diverse group of internal and external suppliers to achieve outcomes.
  • Written and oral communication skills at an advanced level (including the ability to consult and influence a diverse range of customers).

Highly Desirable:
  • Exposure to multiple CRM implementations in a technical capacity participating through the full project life cycle
  • Experience with a major systems integrator and/or an enterprise software company during the delivery of a CRM project would be an advantage

To submit your application, in strict confidence, please apply online using the appropriate link below. Alternatively, for a confidential discussion, please contact Ryan Anderson in our Brisbane office on 07 3258 8377. Reference Number 4A/19594. Applications close midday 2 March 2018.

How to Apply?

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