Blackberry KEYone phone: Full, in-depth review
So Blackberry just made one of the best Android smartphones ever
- Accurate keyboard
- Good battery
- Solidly built
- Great cameras
- Good value
- Small screen
Blackberry just made one of the best all-round Android phones we've ever seen. Who knew? If your smartphone usage leans more towards text than multimedia, you should check this out.
Price$ 899.00 (AUD)
In the world of flagship Android smartphones, there are some great choices including the Samsung Galaxy S8, HTC U11 and Huawei P10 Plus. But the differences between them are very small and the innovations that make each one great are subtle and don’t affect usability too much. Still, we had our doubts when a new device rolled up which, at a glance, looked like a regular Android phone with a Blackberry keyboard bolted on to the bottom. We were cynical. Was this a last dying gasp from a company whose platform and hardware had become irrelevant?
4.5in, 1080 x 1620 (422ppi) LCD screen, 32GB/3GB, 2GHz Octa-core Qualcomm Snapdragon 625 CPU, Adreno 506 GPU, 12MP rear and 8MP front cameras, full QWERTY ‘multitouch’ keyboard, microSD, USB-C, Android 7.1, 3505mAh battery, 154 x 76 x 8mm, 180g. Full specs here.
Design and handling
The KEYone looks smart and businesslike with its brushed-aluminium chassis and soft, textured, rear grip. It’s been designed and built to last and it looks and feels like those efforts have paid off – this is the brick to its shiny-glass window-like competitors. At 180g it’s not light but it feels more solid than heavy. The screen is Gorilla Glass 4 and we’re assured that it will survive drops and rough usage but we couldn’t verify this. It’s certainly the most robust phone we’ve tested since the Moto X Force, though.
The main feature is, of course, the full QWERTY keyboard. While these have never been ideal for everyone, the tiny, angular keys built up an army of users, who loved writing more-than-text-messages on them, for good reason. We disabled the on-screen virtual keyboard quickly and, frankly, never looked back. For whatever reason, we’ve found our on-screen typing has been getting more and more inaccurate in recent months – whether it’s a change by Android or we’ve got more slack. Either way, switching to the physical keyboard made our typing MUCH more accurate.
There are neat shortcuts too. As each key is touch sensitive, the otherwise-firm keyboard can act as a trackpad mouse for scrolling around pages. If you leave the virtual keyboard turned on, suggested autocomplete words can appear that you can ‘flick’ to the screen, if you’re so inclined. You can also set up 52 key-combos to launch favourite apps or contacts.
The space bar doubles as a very fast-and-responsive fingerprint reader too. It's convenient and a great use of space.
The screen itself is only 4.5-inches diagonal. Not having an onscreen keyboard negates much of the lost space when interacting, but for multimedia tasks such as watching videos and editing photos, it’s naturally a bit small. Still, it gets bright and colours are vibrant.
The power button is on the left at the top while the volume rocker is on the right. Below this is a customiseable ‘Convenience Key’ which can be used as a shortcut for a common task or app.
One of the stalwart Blackberry features is Blackberry Hub which gathers all messages including SMS, emails, social media into one place. It’s not essential but we found ourselves using it a great deal.
However, the main attraction of Blackberry software is security. While it’s harder for users to understand the benefits of tying proprietary security keys into the phone’s processor, this does make the phone dramatically more secure than other Android devices – especially if it gets lost. This could well turn the heads of corporates wanting to dish out secure company phones again. Having the Blackberry Workspaces ‘shared files’ ability will be attractive for this reason too, although it must be mentioned that rival platforms have been offering competitor software to these services for some time now.
There’s also Blackberry’s DTEK monitoring app which constantly checks for security issues on the phone, whether its having the latest updates or identifying illicit applications accessing messages, camera or microphone – something those who are familiar with Edward Snowden’s CIA revelations may take interest in.
Blackberry Messenger (BBM) is back which may sell the phone on its own thanks to being one of the most secure and widely-used messaging services around. Add Blackberry Password Manager to the mix and the potential to fend off (top-level) hackers is enhanced considerably compared to other smartphones. It's overkill for most consumers who can use multiple third-party apps, but they're not as secure as this.
Beyond the proprietary Blackberry features, everything runs on a native-looking Android 7.1 (latest version) operating system and this includes the excellent Google Assistant.
The KEYone doesn’t use the latest and greatest processor and GPU but it does use the latest mid-range chips. Nonetheless, under general use, everything opens and operates as instantly as we’d hope from a top-end phone. We also found that playing games like Pokemon Go, Angry Birds and Asphalt 8 ran perfectly smoothly. We had no gripes with performance at any stage.
As with many phones, the main (multimedia) speaker is a solitary unit at the base of the device. It doesn’t get overly loud but it’s not quiet. For music it delivers a surprising amount of punch (for a phone) and while bass is (expectedly) absent it doesn’t sound tinny. For conference calls, the same applies – things are clear enough but volume might be an issue for some in large/noisy environments.
The device also offers a noise cancelling feature through having a microphone linked to the audio jack. It’s not as effective as dedicated noise cancelling headphones but offers a potential improvement to all other dumb headphones in return.
Blackberry KEYone camera
Despite the work focus of the KEYone the fact is that the main camera is seriously impressive. It handles brilliantly – focusing instantly and accurately almost all of the time. You can up the focusing accuracy in the settings by forcing it to check before shooting but we didn't need this in any lighting. Another boon is how quick accessing the camera is when double-tapping the power button. It opens up very quickly and we caught many low-notice shots because of this.
Colours were natural-yet-vibrant and even food shots looked good without a filter.
It performed impressively in low light and the dark – noticeable grain would appear in some instances but the photos were still very usable. The KEYone rivals the best in the business here: the Samsung Galaxy S8, LG G6 and Pixel XL.
In tricky lighting conditions it performed well and even managed complex fill-in flash shots with aplomb.
The only weak point was with panoramas where Google’s ‘join the spots’ system was used and we kept seeing wonky horizons. But this is a very minor point.
The eight-megapixel selfie camera captured sharp and well-exposed shots even in modest light – which is something some phones have been struggling with lately.
There are many video settings including 4K (30fps and 24fps) plus 1080p (60fps and 30fps). At 1080p 30fps additional electronic image stabilisation can be used however, the smooth quality of 1080p 60fps was much better. The 4K video quality was also very good – this can be jerky and juddery on many phones but was sharp and detailed on the KEYone. Audio was recorded naturally too.
All in all, this is one of the best all-round camera phones we’ve used. We weren’t expecting that.
Next: Battery Life and Conclusion
Join the newsletter!
Most Popular Reviews
- 1 Oppo AX7 review: New looks, same old budget buy
- 2 JBL Free X review: Better battery life comes at a cost
- 3 Samsung Tab S4 review: Freestyle
- 4 Razer Phone 2 review: One for the fans
- 5 Sony WF-SP900 review: One step forward, two steps back
Latest News Articles
- Hands-on: The $399 Oculus Rift S kicks off the next gen of PC-based VR by appealing to the masses
- Giveaway: Win an Honor Play
- Microsoft Teams taps AI to boost new background, whiteboarding features
- Google's Stadia game-streaming service lets you play games anywhere, if your Internet can handle it
- HP's high-res Reverb VR headset blows the screen door effect off its hinges
PCW Evaluation Team
This small mobile printer is exactly what I need for invoicing and other jobs such as sending fellow tradesman details or step-by-step instructions that I can easily print off from my phone or the Web.
Microsoft Office continues to make a student’s life that little bit easier by offering reliable, easy to use, time-saving functionality, while continuing to develop new features that further enhance what is already a formidable collection of applications
I’d recommend a Dell XPS 15 2-in-1 and the new Windows 10 to anyone who needs to get serious work done (before you kick back on your couch with your favourite Netflix show.)
It’s useful for office tasks as well as pragmatic labelling of equipment and storage – just don’t get too excited and label everything in sight!
The Brother MFC-L8900CDW is an absolute stand out. I struggle to fault it.
I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.
- Everything we (already) know about the Samsung Galaxy S10, S10e, S10+ and Galaxy F
- Want to play Apex Legends?
- Huawei Mate 20 Pro review: Full, in-depth, Australian review
- Everything you need to know about Smart TVs
- What's the difference between an Intel Core i3, i5 and i7?
- Laser vs. inkjet printers: which is better?