Brother International (Aust) MFC-9420CN

  • Review
  • Specs
  • Images
  • User Reviews
  • Buy Now
Brother International (Aust) MFC-9420CN
  • Expert Rating

    2.50 / 5

Pros

  • Fast performance, crisp text output

Cons

  • Bulky design, hard to set up

Bottom Line

The Brother MFC-9420CN offers most of the functions you'd want in an all-in-one, but its design often gets in the way. We'd trade some of its admirable speed for better print quality and ease of use.

Would you buy this?

Brother is pushing the MFC-9420CN as a business-friendly multifunction device (MFD). It's quick and built for high volume, with a 250-sheet paper tray and a 35-page automatic document feeder, and the device's colour-faxing capabilities are excellent.

Unfortunately, we were less impressed by the sometimes mediocre output quality, the counter-intuitive control panel and the unfriendly documentation. Small offices should note that the MFC-9420CN cannot be tucked discreetly into a corner. It's big, heavy and loud, emitting distinct clunking noises during power-up and printing. You'll need nearly 1m of height clearance to raise the scanner cover.

The printer's setup guide offers exhaustive detail on installing the machine and adjusting fax and other features. But the illustrations are often inadequate and unclear - and sometimes plain inaccurate. We also disliked the scattered design of the front control panel. The fax-related buttons are located in four different places, and it's often hard to tell whether a menu is about to be launched, or an item chosen.

The ControlCenter2 fax/scan/copy utility (including rudimentary scanning and optical character recognition applications) is much easier to use, but can't completely replace the control panel. And we were very surprised not to find any kind of duplexing.

What the Brother lacks in presentation, it recovers somewhat in execution. Printed pages emerged rapidly in our tests, and plain text output was crisp and black. Photographs suffered from rough transitions between light and dark, yellow-tinged flesh tones and washed-out colours - stick to pie charts and logos. Scans and copies from the flatbed took an average amount of time and looked reasonably good; they were comparable to the output from other colour-laser MFDs.

The Brother MFC-9420CN offers most of the functions you'd want in an all-in-one, but its design often gets in the way. We'd trade some of its admirable speed for better print quality and ease of use.

Join the PC World newsletter!

Error: Please check your email address.
Show Comments

Most Popular Reviews

Latest News Articles

Resources

PCW Evaluation Team

Azadeh Williams

HP OfficeJet Pro 8730

A smarter way to print for busy small business owners, combining speedy printing with scanning and copying, making it easier to produce high quality documents and images at a touch of a button.

Andrew Grant

HP OfficeJet Pro 8730

I've had a multifunction printer in the office going on 10 years now. It was a neat bit of kit back in the day -- print, copy, scan, fax -- when printing over WiFi felt a bit like magic. It’s seen better days though and an upgrade’s well overdue. This HP OfficeJet Pro 8730 looks like it ticks all the same boxes: print, copy, scan, and fax. (Really? Does anyone fax anything any more? I guess it's good to know the facility’s there, just in case.) Printing over WiFi is more-or- less standard these days.

Ed Dawson

HP OfficeJet Pro 8730

As a freelance writer who is always on the go, I like my technology to be both efficient and effective so I can do my job well. The HP OfficeJet Pro 8730 Inkjet Printer ticks all the boxes in terms of form factor, performance and user interface.

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Aysha Strobbe

Windows 10 / HP Spectre x360

Ultimately, I think the Windows 10 environment is excellent for me as it caters for so many different uses. The inclusion of the Xbox app is also great for when you need some downtime too!

Mark Escubio

Windows 10 / Lenovo Yoga 910

For me, the Xbox Play Anywhere is a great new feature as it allows you to play your current Xbox games with higher resolutions and better graphics without forking out extra cash for another copy. Although available titles are still scarce, but I’m sure it will grow in time.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?