Brother International (Aust) MFC-9420CN

Brother International (Aust) MFC-9420CN
  • Expert Rating

    2.50 / 5

Pros

  • Fast performance, crisp text output

Cons

  • Bulky design, hard to set up

Bottom Line

The Brother MFC-9420CN offers most of the functions you'd want in an all-in-one, but its design often gets in the way. We'd trade some of its admirable speed for better print quality and ease of use.

Would you buy this?

Brother is pushing the MFC-9420CN as a business-friendly multifunction device (MFD). It's quick and built for high volume, with a 250-sheet paper tray and a 35-page automatic document feeder, and the device's colour-faxing capabilities are excellent.

Unfortunately, we were less impressed by the sometimes mediocre output quality, the counter-intuitive control panel and the unfriendly documentation. Small offices should note that the MFC-9420CN cannot be tucked discreetly into a corner. It's big, heavy and loud, emitting distinct clunking noises during power-up and printing. You'll need nearly 1m of height clearance to raise the scanner cover.

The printer's setup guide offers exhaustive detail on installing the machine and adjusting fax and other features. But the illustrations are often inadequate and unclear - and sometimes plain inaccurate. We also disliked the scattered design of the front control panel. The fax-related buttons are located in four different places, and it's often hard to tell whether a menu is about to be launched, or an item chosen.

The ControlCenter2 fax/scan/copy utility (including rudimentary scanning and optical character recognition applications) is much easier to use, but can't completely replace the control panel. And we were very surprised not to find any kind of duplexing.

What the Brother lacks in presentation, it recovers somewhat in execution. Printed pages emerged rapidly in our tests, and plain text output was crisp and black. Photographs suffered from rough transitions between light and dark, yellow-tinged flesh tones and washed-out colours - stick to pie charts and logos. Scans and copies from the flatbed took an average amount of time and looked reasonably good; they were comparable to the output from other colour-laser MFDs.

The Brother MFC-9420CN offers most of the functions you'd want in an all-in-one, but its design often gets in the way. We'd trade some of its admirable speed for better print quality and ease of use.

Rocket to Success - Your 10 Tips for Smarter ERP System Selection

Join the newsletter!

Error: Please check your email address.
Show Comments

Most Popular Reviews

Latest News Articles

Resources

PCW Evaluation Team

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

David Coyle

Brother PocketJet PJ-773 A4 Portable Thermal Printer

I rate the printer as a 5 out of 5 stars as it has been able to fit seamlessly into my busy and mobile lifestyle.

Kurt Hegetschweiler

Brother PocketJet PJ-773 A4 Portable Thermal Printer

It’s perfect for mobile workers. Just take it out — it’s small enough to sit anywhere — turn it on, load a sheet of paper, and start printing.

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?