engin Voice Box 3102

engin Voice Box 3102
  • engin Voice Box 3102
  • engin Voice Box 3102
  • engin Voice Box 3102
  • Expert Rating

    3.75 / 5

Pros

  • Competitively priced, allows both landline and VoIP calls through a single handset, easy setup, 30-day trial period, switchback feature

Cons

  • VoIP requires AC power to make calls, quality of VoIP calls dependant on a number of factors out of your control

Bottom Line

The Voice Box 3102 is a simple and easy option if you are looking for a way to save money on your telephone bill. With a 30-day trial period, it's definitely worth a look, especially for home and small office users.

Would you buy this?

Connecting to both your existing landline and your Internet connection, engin's latest Voice Box - the 3102 - is a simple looking device that allows you to make VoIP calls using the engin service. Conveniently, it does so while still being able to make and receive regular landline calls - all using your existing telephone.

The engin VoIP service is for those who are looking to save money on their phone bills. Engin allows you to make and receive telephone calls using a broadband Internet connection. The advantage of this technology is significantly reduced local, mobile and international call rates, details of which can be found on engin's website.

The Voice Box 3102 connects your existing telephone, landline and your broadband Internet connection through a single box. The actual hardware is a Linksys Voice Gateway with Router, although it naturally features prominent engin branding. Setup is fairly easy, simply connect the Voice Box to your modem or router with the included Ethernet cable, connect your regular landline to the Voice Box and finally, connect your telephone. The unit runs on AC power, but features switchback; this allows the Voice Box 3102 to use your existing landline in the event of a blackout.

The quality of the engin service in tandem with the 3102 is quite good, although it ultimately depends on a number of factors out of your control - namely, the quality of your Internet connection. Most of our calls were conducted in a clear, static-free manner, though we did experience a couple of drop-outs during testing. Do note that as your Internet connection is used to operate the service, surfing the Internet and/or downloading large files while talking over VoIP may cause a drop in quality.

The Voice Box 3102 has plenty of features including call-waiting, 3-way calling, caller ID, call forwarding, voicemail and switchback - some of these would normally incur extra charges from traditional telephone carriers such as Telstra and Optus. Engin has a range of residential plans, starting from $9.95 per month and peaking at $19.95 per month, and there are business plans as well. For more details click here.

The Voice Box 3102 can be purchased for $29.95 if you sign up to a 12-month contract and comes with a 30-day trial period - if you aren't happy with the service, simply return the unit to engin and you will be offered a full refund, minus the cost of any calls you made.

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