Netsupport Manager 9.1
- Substantial support functions, Bundled ActiveX, Easy Installation
- Complex Functionality
NetSupport Manager 9.1 comes highly recommended and contains a substantial list of features.
Price$ 84.00 (AUD)
Remote-control offerings aren't exactly rare - Microsoft Windows XP Professional has one as standard, and there's always free VNC (Virtual Network Computing). But these are one-to-one tools and are not perfectly suited to the larger task of administering and supporting networks. For this, you need a product along the lines of NSM (NetSupport Manager) - a comprehensive offering with an impressive list of features.
NSM 9.1 offers a substantial list of support functions. As well as remote control, you get file transfer, chat and a hardware/software inventory. The Monitor mode allows you to shrink desktops down to thumbnail views so you can keep an eye on a number of workstations at once. Or you can 'channel surf', displaying each desktop in turn. It's also possible to share control of a remote desktop, so you can walk a user through a problematic task, and there's a record/playback feature that is very useful as a teaching tool.
Remote web access is available via the bundled ActiveX controls, so you can remotely control a client over the Internet directly from a browser. NSM 9.1 works best with Windows clients but more limited support for Pocket PC, Linux and Mac is available.
Reassuringly, NSM 9.1 worked right out of the box. Installation is a snap - you install the whole package on the 'monitoring' PC and just the client on the ones to be monitored. This can be done remotely via a 'deploy' feature.
The well-thought-out Explorer-like interface makes using NSM 9.1 a very intuitive experience, and for most tasks we found no need to refer to the extensive manual. This is a major plus, considering the program's wide-ranging and complex functionality.
Reasonably priced, very easy to use and with a wide range of features, NetSupport Manager is the answer to every network-admin's prayers and comes highly recommended.
Join the PC World newsletter!
Most Popular Reviews
- 1 HTC U11 phone: Full, in-depth review
- 2 Gigabyte Aero 15 corporate gaming laptop review
- 3 Huawei P10 smartphone review
- 4 Huawei P10 Plus phone: Full, in-depth review
- 5 Motorola Moto G5 smartphone review
Latest News Articles
- Microsoft apologizes after a rogue Windows 10 preview build causes chaos
- Skype's major redesign prioritizes helpful bots and a smart camera over traditional video chats
- All-electric satellites are ushering in zippier in-flight internet access
- Why Microsoft's ARM-based Windows 10 laptops still have a lot to prove
- Microsoft shows the power of its Pen with a new Whiteboard app and other upgrades
PCW Evaluation Team
The HP OfficeJet 250 Mobile Printer is a great device that fits perfectly into my fast paced and mobile lifestyle. My first impression of the printer itself was how incredibly compact and sleek the device was.
Wireless printing from my iPhone was also a handy feature, the whole experience was quick and seamless with no setup requirements - accessed through the default iOS printing menu options.
A smarter way to print for busy small business owners, combining speedy printing with scanning and copying, making it easier to produce high quality documents and images at a touch of a button.
I've had a multifunction printer in the office going on 10 years now. It was a neat bit of kit back in the day -- print, copy, scan, fax -- when printing over WiFi felt a bit like magic. It’s seen better days though and an upgrade’s well overdue. This HP OfficeJet Pro 8730 looks like it ticks all the same boxes: print, copy, scan, and fax. (Really? Does anyone fax anything any more? I guess it's good to know the facility’s there, just in case.) Printing over WiFi is more-or- less standard these days.
As a freelance writer who is always on the go, I like my technology to be both efficient and effective so I can do my job well. The HP OfficeJet Pro 8730 Inkjet Printer ticks all the boxes in terms of form factor, performance and user interface.
I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.
- MSI GL62M 7RDX gaming laptop review
- Alcatel A3 XL phone: Full, in-depth review
- Sony X9300E 2017 TV: Full, in-depth review
- What's the difference between an Intel Core i3, i5 and i7?
- Laser vs. inkjet printers: which is better?
- FTOffice & Operations AdministratorNSW
- FTMicrosoft Azure Cloud EngineerWA
- TPAnalyst Program SupportVIC
- FTAdministration Support Officers - APS 5/6ACT
- FTSenior Agile ConsultantOther
- CCSAP MM Functional ConsultantVIC
- CCAPI Platform EngineerNSW
- FTSenior Siebel Integrator/Developer - Canberra/MelbourneACT
- FTSoftware Licensing and Contract AnalystOther
- CCNetezza DeveloperNSW
- CCCommercial & Public Marketing ManagerNSW
- FTSenior Siebel Integrator/Developer - Canberra/MelbourneOther
- FTMid-Sr level Product Manager / Project managerOther
- FTTelecom RiggerOther
- CCData AnalystVIC
- FTSoftware Developer - Web ApplicationsOther
- CCTechnical ArchitectQLD
- FTEnterprise and Solution ArchitectQLD
- TPSenior Infrastructure Specialist (Windows)QLD
- FTSenior Business Consultant - FinanceQLD
- TPDigital Business Analyst | Six Month Contract |Immediate StartQLD
- FTWeb Developer | 6- 12mths ContractOther
- FTTech LeadOther
- TPEnterprise Solutions ArchitectNSW
- FTSenior Software Engineer | Data Feeds | SaaS FintechOther