As more and more of everyday life becomes predicated on our connection to the digital world, the chances we will be targeted or vulnerable to cyber-attacks has also risen
Netsupport Manager 9.1
- Substantial support functions, Bundled ActiveX, Easy Installation
- Complex Functionality
NetSupport Manager 9.1 comes highly recommended and contains a substantial list of features.
Price$ 84.00 (AUD)
Remote-control offerings aren't exactly rare - Microsoft Windows XP Professional has one as standard, and there's always free VNC (Virtual Network Computing). But these are one-to-one tools and are not perfectly suited to the larger task of administering and supporting networks. For this, you need a product along the lines of NSM (NetSupport Manager) - a comprehensive offering with an impressive list of features.
NSM 9.1 offers a substantial list of support functions. As well as remote control, you get file transfer, chat and a hardware/software inventory. The Monitor mode allows you to shrink desktops down to thumbnail views so you can keep an eye on a number of workstations at once. Or you can 'channel surf', displaying each desktop in turn. It's also possible to share control of a remote desktop, so you can walk a user through a problematic task, and there's a record/playback feature that is very useful as a teaching tool.
Remote web access is available via the bundled ActiveX controls, so you can remotely control a client over the Internet directly from a browser. NSM 9.1 works best with Windows clients but more limited support for Pocket PC, Linux and Mac is available.
Reassuringly, NSM 9.1 worked right out of the box. Installation is a snap - you install the whole package on the 'monitoring' PC and just the client on the ones to be monitored. This can be done remotely via a 'deploy' feature.
The well-thought-out Explorer-like interface makes using NSM 9.1 a very intuitive experience, and for most tasks we found no need to refer to the extensive manual. This is a major plus, considering the program's wide-ranging and complex functionality.
Reasonably priced, very easy to use and with a wide range of features, NetSupport Manager is the answer to every network-admin's prayers and comes highly recommended.
Join the newsletter!
Most Popular Reviews
- 1 ASUS FX503 review: An ROG Notebook By Any Other Name
- 2 HP Envy x360 (Ryzen 5) review: Power over portability
- 3 Oppo A73 review: The budget smartphone that sets the bar for 2018
- 4 Oppo R11s review: The iClone you know and love, but not quite the one you deserve
- 5 Blackberry KEYone Black Edition review: What the original KEYone should have been
- Wi-Fi gets quicker with 802.11ax, but buying early might offer few advantages
- Blue Microphones bring Snowball USB Microphone to Australia
- Sony Xperia XA2 review: One last hurrah for OmniBalance
- The James Dyson Award now open for entries
- Dell refresh commercial PC portfolio
PCW Evaluation Team
Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category
The printer was convenient, produced clear and vibrant images and was very easy to use
I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.
It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.
Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.
The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.
- Frostpunk review: A richly conceived and vividly realised city sim
- Netgear Arlo Go review: An expensive but comprehensive home security solution
- Fitbit Versa review: New look, better price, same limits
- What's the difference between an Intel Core i3, i5 and i7?
- Laser vs. inkjet printers: which is better?