Netsupport Manager 9.1

Netsupport Manager 9.1
  • Expert Rating

    4.00 / 5

Pros

  • Substantial support functions, Bundled ActiveX, Easy Installation

Cons

  • Complex Functionality

Bottom Line

NetSupport Manager 9.1 comes highly recommended and contains a substantial list of features.

Would you buy this?

Remote-control offerings aren't exactly rare - Microsoft Windows XP Professional has one as standard, and there's always free VNC (Virtual Network Computing). But these are one-to-one tools and are not perfectly suited to the larger task of administering and supporting networks. For this, you need a product along the lines of NSM (NetSupport Manager) - a comprehensive offering with an impressive list of features.

NSM 9.1 offers a substantial list of support functions. As well as remote control, you get file transfer, chat and a hardware/software inventory. The Monitor mode allows you to shrink desktops down to thumbnail views so you can keep an eye on a number of workstations at once. Or you can 'channel surf', displaying each desktop in turn. It's also possible to share control of a remote desktop, so you can walk a user through a problematic task, and there's a record/playback feature that is very useful as a teaching tool.

Remote web access is available via the bundled ActiveX controls, so you can remotely control a client over the Internet directly from a browser. NSM 9.1 works best with Windows clients but more limited support for Pocket PC, Linux and Mac is available.

Reassuringly, NSM 9.1 worked right out of the box. Installation is a snap - you install the whole package on the 'monitoring' PC and just the client on the ones to be monitored. This can be done remotely via a 'deploy' feature.

The well-thought-out Explorer-like interface makes using NSM 9.1 a very intuitive experience, and for most tasks we found no need to refer to the extensive manual. This is a major plus, considering the program's wide-ranging and complex functionality.

Reasonably priced, very easy to use and with a wide range of features, NetSupport Manager is the answer to every network-admin's prayers and comes highly recommended.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Show Comments

Brand Post

Most Popular Reviews

Latest News Articles

Resources

PCW Evaluation Team

Luke Hill

MSI GT75 TITAN

I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Laura Johnston

MSI GS65 Stealth Thin

If you can afford the price tag, it is well worth the money. It out performs any other laptop I have tried for gaming, and the transportable design and incredible display also make it ideal for work.

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?