- Everything else
Shiny new client lacking in everything
Sony IVE (Instant Video Everywhere) is a new entrant to the VoIP marketplace and is a collaboration between Sony and Glowpoint. As the name implies, Sony IVE is a combination video and VoIP client that allows full video call functionality to other Sony IVE users. With a fee paying account it provides connectivity to traditonal ISDN video-conferencing systems or Plain Old Telephone Systems (POTS), but only in the US or Canada.
The Sony IVE client interface is sleek but disappointing. It consists of up to four windows locked together in position - one showing the remote video, one showing local video, another displaying a dial pad and a small window at the bottom which either displays contacts, call history or the list of recorded calls. It is frustrating not to be able to either alter the position of these windows relative to each other or to hide any that aren't in use. This is especially annoying if you only want to use the VoIP capabilities and don't have a webcam hooked up - one window permanently displays "No webcam detected". There are very few settings - just a tab to control audio levels, one to set startup options and one to adjust video. The contacts interface is a very basic form and unlike most other clients has no ability to pull contacts from any email clients to save work on typing them in.
Sony IVE includes no online help of any kind, and the support page on their website just links to a single PDF document which doesn't explain everything. Based on trial and error I was able to determine that despite advertising the use of SIP and H.323 in the client it is incapable of connecting directly to any SIP or H.323 clients - calls can only be made to other Sony IVE users or to their fee-paying services. And to make it more annoying, when you dial a wrong number (like a SIP address) a video mode starts with an American-accented woman telling you you've dialed a wrong number. If you press 1 during this video call a menu appears allowing access to a help video and options to connect to the operator, as long as you have a paid account. Of course, this feature isn't documented anywhere. Neither is pressing ESC to go to full-screen mode. In an extension of their unintuitive interface, right-clicking on the dial button before placing a call allows setting the call bandwidth, but using your contacts requires double-clicking the name which starts a call without being able to control the bandwidth. Right-clicking anything else at any time seems to do nothing. Frustrating isn't strong enough language to explain using this client.
One good feature is the AEC button on the dial-pad. This is acoustic echo cancellation - which means speakers can be used with the microphone without any feedback affecting the call quality, but of course most other clients can do this automatically. Sony IVE in this incarnation will only of use to people wanting to interact with ISDN conferencing systems in North America. Anyone wanting voice or video calls can use pretty much any other client and have a better experience.
Join the newsletter!
We have 4 to give away so jump in!
Most Popular Reviews
- 1 Oppo A73 review: The budget smartphone that sets the bar for 2018
- 2 Oppo R11s review: The iClone you know and love, but not quite the one you deserve
- 3 Blackberry KEYone Black Edition review: What the original KEYone should have been
- 4 Samsung Gear IconX 2018 review: The path of least resistance makes for an easy upgrade
- 5 TCL X2 review: QLED escapes the premium market
Latest News Articles
- Sonos say Aussie Alexa support for One smart speaker won't arrive until Autumn 2018
- Transport for NSW boosts digital experience with Amazon Alexa
- Irdeto Acquires Denuvo
- Businesses jump on Amazon’s Alexa after Australian launch date revealed
- Officeworks hops on voice interface bandwagon with Google Assistant integration
PCW Evaluation Team
The printer was convenient, produced clear and vibrant images and was very easy to use
I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.
It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.
Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.
The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.
The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.
- Sony a7R Mk III review: The strongest case yet for ditching your DSLR
- Oppo A73 review: The budget smartphone that sets the bar for 2018
- Oppo R11s: Full, in-depth review
- What's the difference between an Intel Core i3, i5 and i7?
- Laser vs. inkjet printers: which is better?
Product Launch Showcase
- CCCyber Security Analyst - TelcoVIC
- PTDigital PublisherNSW
- FTSenior IT Business AnalystOther
- CCOracle Fusion Middleware AdminNSW
- FTAccount Manager - TechnologyACT
- FTSenior Consultant - .NET DeveloperQLD
- FTTechnical Quality LeadVIC
- FTScrum MasterNSW
- CCCyber Security Business AnalystACT
- FTNetezza DeveloperQLD
- FTMid Level UX DesignerOther
- FTOracle Fusion Middleware AdministratorOther
- CCMid-level Architect/Technical Lead ( Java/J2EE)QLD
- FTLevel 2 -3 Engineer | 6mth ContractOther
- FTSAP IS-U and SAP EWM Greenfield implemenationVIC
- FTTest LeadNSW
- FTSystems Engineer (UC)QLD
- TPProject Manager - Cyber SecurityNSW
- FTData AnalystACT
- CCSenior Internet Services EngineerNSW
- TPSenior Project Manager - Regulatory ResponseNSW
- TPEnterprise Architect | Services | QLD Health | $1173/dayQLD
- FTSenior Technical Project Manager - starting in 3-4 monthsACT
- FTSecurity Clearances OfficerACT