Optus Internet has been penalised $1.5 million by the Federal Court after being found to have misled customers about their transition from its HFC network to the NBN.
Telstra has resolved a partial network outage that affected 4G voice calls in various areas around the country.
ASX listed online retailer Kogan.com announced today that it has begun offering NBN services.
NBN Co CEO, Bill Morrow, will leave his role with the National Broadband Network builder by the end of the year.
With more than one million households and businesses expected to move to the NBN this year, Telstra has announced a new approach to help give customers the best experience on the new network.
A document outlining the key points for the Rudd government’s 2009 announcement that it would fund the rollout of a national fibre network and a second document outlining a strategy for negotiating with Telstra and other potential investors in NBN Co are among those released by the ABC.
New research from WhistleOut, Australia’s phone and internet comparison site reveals widely varying user experiences for Australia’s NBN customers, with a third of NBN users wishing they could return to their non-NBN service.
TPG will no longer sell NBN services at the 25/5Mbps speed tier, the retail service provider (RSP) revealed today.
The move is aimed at improving speeds for end customers and driving top-tier product uptake.
The ACCC has said only two local telcos have made marketing messaging changes to better reflect the NBN speeds their customers are likely to get.
NBN will press pause on its rollout of further hybrid fibre-coaxial (HFC) connections while it works to address poor performance encountered by end users.
Most Telstra customers with fibre to the node (FTTN) National Broadband Network connections and 100/40Mbps services were not able to achieve the speeds they paid for.
Telstra has revealed its latest plans to tackle the combined headwinds created by the NBN and an increasingly competitive market.
Some 6 million households and businesses are able to connect to the National Broadband Network, NBN announced this morning.
An analysis by Telstra has revealed that a small number of its customers with NBN services were on broadband plans with maximum speeds that were not achievable.
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Latest News Articles
- Optus ordered to pay $1.5M over misleading NBN transition claims
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