IT enemy No. 1: The Ostrich
The biggest enemy of many IT pros: bosses who bury their heads in the sand when it comes to technology, yet are still empowered to make critical IT decisions.
Recognizing the enemy: That glazed-over look when confronted with technical questions, or the moment they open their mouths.
Your best defense: Seek air support from high command, which means getting a CXO type to step in and say, "This is the way it's going to be."
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