crm

News

  • 13 tips to get business teams to use your CRM system

    Having a great new customer relationship management system won't be worth much until you figure out how to get everyone to use it. CRM experts provide tips on how to get members of your sales, marketing and customer service teams to actually use that...

  • What the cloud really costs: Do you know?

    For CIOs who distrust most technological promises (having heard too many of them), cloud computing sets off alarm bells. Yet those CIOs finding success in the cloud say their colleagues should be equally skeptical of IT managers who claim they can de...

  • Verizon Business service adds mobile device toolkit

    Verizon Business today announced a hosted service to help customers develop and deploy applications such as CRM software across multiple devices such as the iPhone, Symbian, Windows Phone 7 and, soon, Android.

  • Microsoft opening CRM app store

    Microsoft plans to take a cue from rival CRM (customer relationship management) vendor Salesforce.com with the upcoming release of CRM 2011, by adding a marketplace site where partners can sell complementary applications.

  • Epicor aims at manufacturers with new SaaS app

    Epicor is joining the on-demand ERP (enterprise resource planning) fray with a new application aimed at small manufacturing companies as well as competing vendors such as NetSuite and SAP's Business ByDesign.

  • Microsoft exec: We and users win with cloud

    Microsoft is firmly on the cloud-computing bandwagon and with good reason -- it can make more money by doing so, even as it helps customers cut costs, business division head Stephen Elop said at the Convergence conference in Atlanta on Sunday.

  • RightNow tries to change SaaS contract, pricing game

    CRM vendor RightNow announced a new SaaS (software as a service) pricing and licensing model on Thursday that it says provides customers with fairer, clearer deals. The company also issued a "Cloud Challenge" to competitors, urging them to adopt simi...

  • Microsoft pushes switchover deal for CRM Online

    Microsoft is trying to steal away Salesforce.com and Oracle CRM on Demand customers with a new offer that will provide them with six months' access to its own CRM Online application at no charge if they sign a 12-month contract.

  • Open-source CRM and ERP: New kids on the cloud

    When Nikon decided to merge and consolidate customer data from more than 25 disparate sources into one system, officials didn't want the burden of maintaining it in-house, yet whatever they went with had to meet all their requirements and work pictur...

Most Popular Reviews

Join the PC World newsletter!

Error: Please check your email address.

Latest Articles

Resources

PCW Evaluation Team

Matthew Stivala

HP OfficeJet 250 Mobile Printer

The HP OfficeJet 250 Mobile Printer is a great device that fits perfectly into my fast paced and mobile lifestyle. My first impression of the printer itself was how incredibly compact and sleek the device was.

Armand Abogado

HP OfficeJet 250 Mobile Printer

Wireless printing from my iPhone was also a handy feature, the whole experience was quick and seamless with no setup requirements - accessed through the default iOS printing menu options.

Azadeh Williams

HP OfficeJet Pro 8730

A smarter way to print for busy small business owners, combining speedy printing with scanning and copying, making it easier to produce high quality documents and images at a touch of a button.

Andrew Grant

HP OfficeJet Pro 8730

I've had a multifunction printer in the office going on 10 years now. It was a neat bit of kit back in the day -- print, copy, scan, fax -- when printing over WiFi felt a bit like magic. It’s seen better days though and an upgrade’s well overdue. This HP OfficeJet Pro 8730 looks like it ticks all the same boxes: print, copy, scan, and fax. (Really? Does anyone fax anything any more? I guess it's good to know the facility’s there, just in case.) Printing over WiFi is more-or- less standard these days.

Ed Dawson

HP OfficeJet Pro 8730

As a freelance writer who is always on the go, I like my technology to be both efficient and effective so I can do my job well. The HP OfficeJet Pro 8730 Inkjet Printer ticks all the boxes in terms of form factor, performance and user interface.

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?