At the Cebit show on Tuesday SAP will show off an upcoming application called Sales OnDemand that could be a potential rival to the likes of Salesforce.com and Microsoft CRM Online.
Repeating what has been a familiar pattern for the past six months, tech earnings and market forecasts this week show that while enterprise IT sales, especially for software, are booming, consumer demand for PCs is flagging.
In the early days of CRM, it was simple: people were people and companies were companies. Adding a new person to the CRM database was pretty unambiguous, whether they came in through direct entry or via integration across the clouds.
Microsoft announced the availability Wednesday of Dynamics CRM 2011, the on-premises and partner-hosted version of its CRM (customer relationship management) software.
Microsoft yesterday accused a former manager of taking hundreds of megabytes of confidential company material when he left the firm for a new position at CRM rival Salesforce.com.
Over the course of too many years, I've said that you can't make a user interface that's too easy for users. But cloud-based software vendors have essentially done just that. System setup is now deceptively simple, and too many sales pitches tell sto...
IBM's LotusLive on-demand collaboration suite is getting a boost via integration with SugarCRM and Ariba's Discovery Service supplier database, the companies announced Thursday.
Demandbase unveiled on Wednesday a capability to integrate CRM with Web sites, with the intention to improve the user experience for target accounts by personalizing Web content.
SAP saw revenue rise 27 percent in the fourth quarter but profits dropped by more than a third due to increased provisions linked to litigation with Oracle related to its former TomorrowNow unit, the company said Wednesday.
CRM vendor RightNow has agreed to buy Q-go.com, a vendor of natural language-based search software, for $US34 million in cash, the companies announced Tuesday.
Microsoft announced Monday that its Dynamics CRM Online software is now available in 40 markets around the world, bringing it in closer competition with Salesforce.com and Oracle's CRM on Demand.
Salesforce.com announced Thursday it has purchased Web conferencing software vendor Dimdim for US$31 million, and plans to use the company's technology to augment its Chatter enterprise collaboration platform.
Online applications vendor Zoho is continuing to bring its CRM (customer relationship management) software up to par with longer-established offerings, announcing this week that it has completed integrations with QuickBooks and a number of telephony ...
Middleware vendor Tibco is stepping toward the world of business applications, announcing Wednesday it has acquired CRM (customer relationship management) provider Loyalty Lab for US$23 million.
Salesforce.com's announcement Wednesday of plans to buy Heroku, as well as a rebranding of its array of services, makes it clear the vendor wants to be a one-stop shop for developing applications in the cloud.
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