The use of high-pressure sales tactics by telcos trying to sell NBN services to households and small businesses has been condemned by groups representing consumers and the telecommunications industry.
Claims by telcos that NBN Co’s wholesale pricing is creating an “unsustainable industry” are unfounded, the network operator’s chief executive has argued.
Shadow communications minister Michelle Rowland has committed a Labor government to waging war on Australia’s digital divide, addressing factors that can degrade fibre to the node performance, and examining the feasibility of co-investment to boost t...
Optus has revealed details of its first 5G product, with the telco planning to offer a home broadband service using the new wireless standard at a price point that represents a serious challenge to the NBN.
The Australian Communications and Media Authority has issued new regulations for telcos that are designed to ensure end users don’t end up paying for NBN speeds that their line can’t achieve.
New research released by the Telecommunications Industry Ombudsman has highlighted complaints from households and small businesses migrating to the National Broadband Network that have unexpectedly lost their fixed-line phone number.
The Telecommunications Industry Ombudsman (TIO) could be scrapped under government proposals to deal with soaring complaints about phone and Internet services.
Although it is still early days for the roll out of fibre to the curb, NBN says that its efforts to ensure a smooth migration process from the legacy copper network to FTTC has paid off when it comes to end user satisfaction.
New rules introduced by the Australian Communications and Media Authority (ACMA) are designed to stop households being left without any access to telecommunications services when there are hiccups during their migration to the National Broadband Netw...
NBN is planning to offer two new bundled offerings for retail service providers (RSPs), with the wholesaler launching new consultations with telcos on the proposals.
ASX listed online retailer Kogan.com announced today that it has begun offering NBN services.
A document outlining the key points for the Rudd government’s 2009 announcement that it would fund the rollout of a national fibre network and a second document outlining a strategy for negotiating with Telstra and other potential investors in NBN Co...
TPG will no longer sell NBN services at the 25/5Mbps speed tier, the retail service provider (RSP) revealed today.
NBN will press pause on its rollout of further hybrid fibre-coaxial (HFC) connections while it works to address poor performance encountered by end users.
Most Telstra customers with fibre to the node (FTTN) National Broadband Network connections and 100/40Mbps services were not able to achieve the speeds they paid for.
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