UXC Whitepapers


Sort by: Date | Company | Title


Managing your network in the era of the ‘internet of everything’
By UXC | 25/8/2014

Over recent years, network devices have evolved way beyond their traditional role of just ‘directing traffic’. This whitepaper argues that the convergence of different technologies within the same device calls for new thinking about network management. • The introduction of new devices and advanced infrastructure has made the work of enterprise network management teams more complex • Servers, storage, operating systems and applications were the responsibility of other teams, but thanks to the converged infrastructure and new technologies, the roles of teams are blurring • Getting and keeping today’s application performance systems optimally tuned calls for high levels of network, hardware, software and application skills

Download this now


Moving from the workplace of today to the workspace of tomorrow
By UXC | 25/8/2014

The megatrends of consumerisation are forcing organisations to adapt. This whitepaper looks at why enterprise mobility programs must be underpinned by a solid strategy to reap the benefits of this disruptive technology and avoid the pitfalls. • While most global analyst firms report Enterprise Mobility as a critical initiative, the majority of businesses do not have a comprehensive strategy in place • Organisations should take a selective approach to adopting disruptive technologies , aligning their cultural needs, business imperatives and IT requirements • IT departments have to support a constantly evolving, fragmented operating system environment and device landscape

Download this now


The contribution of DevOps to ICT service management
By UXC | 25/8/2014

UXC Connect’s Jesmond Psaila says that DevOps can do for IT operations what Agile did for software development. This paper demonstrates how, by combining both approaches, you can significantly improve operational efficiency and time-to-market. • Marketing and development teams want to constantly change or increase functionality, while IT operations teams want to keep the environment as stable as possible • Agile software development and virtualisation have not solved the time-to-value problem faced by marketing and IT operations teams • Recent movements in DevOps aim to address and redefine a more agile service management platform, while new tools have vastly improved functionality to configure and automate common processes

Download this now


Outsourcing by Financial Services Companies: Impact of the OCC and FRB Guidelines
By UXC | 25/8/2014

Outsourcing has become a critical component of management of financial institution operations. Consequently, the Office of the Controller of the Currency (OCC) and the Federal Reserve Board (FRB) recently issued guidance on how financial institutions should manage third-party risks. • Institutions are outsourcing increasingly complex and sensitive banking and financial operations to third parties • The guidance issued by each agency has particular relevance to outsourcing transactions and provides companies with a roadmap of the key areas of concern to regulators • Many of the suggestions in the OCC and FRB guidance concern provisions of outsourcing agreements where vendors often push back

Download this now


Outsourcing your ICT won’t save you money
By UXC | 25/8/2014

A lot of ICT outsourcing arrangements go off the rails, failing to achieve the financial objectives of one of the parties to the arrangement. This report discusses why ICT outsourcing arrangements rarely reduce the real costs for an outsourcing client without a significant change of scope or quality of service. • There are plenty of intangible benefits to be gained from outsourcing that don’t always translate into hard dollars • CFOs and CEOs may demand ICT cost reductions, and CIOs may be genuinely trying to meet these demands, but the underlying and real reason why companies go to outsourcing lies in other areas • This paper provides examples of how outsourcing ICT infrastructure can change the way you do business

Download this now


Can you build true innovation into outsourcing contracts?
By UXC | 25/8/2014

True innovation isn’t achieved by technology alone. This paper looks at the nature of innovation and how difficult it can be to recognise, let alone embed within your ICT outsourcing arrangements, and offers better ways of enabling true business innovation. • A Deloitte survey of 5000 young leaders found that 78% of ‘millennials’ cited innovation as one of the top three purposes of business • Only 58% of the young leaders from Australia believed they work in an innovative organisation and just 46% felt their organisation helps them to be innovative • Clauses in ICT outsourcing contracts relating to innovation are typically both extremely limiting and impractical to deliver.

Download this now


CIO focus turns to innovation
By UXC | 25/8/2014

Organisations have the option to manage IT internally or outsource to a third-party provider. This paper discusses new research by Telsyte into how Australian organisations are using ICT outsourcing to support innovation. • In October 2013 Telsyte surveyed more than 450 Australian CIOs, CEOs and IT decision makers on their outsourcing strategies for 2014 • Outsourcing is a key feature of businesses that have a focus on innovation • Organisations that engage in outsourcing arrangements are more likely to spend greater than 25% of their IT budget on innovative projects

Download this now


Taking the pain out of supporting diverse technologies
By UXC | 25/8/2014

In this report, UXC Connect’s Steve Saunders describes a real-life case study where a major services organisation overcame the challenge of managing diversity across multiple locations, user expectations and technology environments. • For historical reasons, many large organisations put more effort into support than they should • A common challenge is managing diversity by creating commonality across multiple locations, user expectations and technology environments • The solution involves centralised remote management and standardised technical support and maintenance arrangements

Download this now


CIO focus turns to innovation
By UXC | 25/8/2014

Organisations have the option to manage IT internally or outsource to a third-party provider. This paper discusses new research by Telsyte into how Australian organisations are using ICT outsourcing to support innovation. • In October 2013 Telsyte surveyed more than 450 Australian CIOs, CEOs and IT decision makers on their outsourcing strategies for 2014 • Outsourcing is a key feature of businesses that have a focus on innovation • Organisations that engage in outsourcing arrangements are more likely to spend greater than 25% of their IT budget on innovative projects

Download this now

Essentials

Mobile

Exec

Budget

Back To Business Guide

Click for more ›

Brand Post

Most Popular Reviews

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Latest News Articles

Resources

PCW Evaluation Team

Christopher Low

Brother RJ-4230B

This small mobile printer is exactly what I need for invoicing and other jobs such as sending fellow tradesman details or step-by-step instructions that I can easily print off from my phone or the Web.

Aysha Strobbe

Microsoft Office 365/HP Spectre x360

Microsoft Office continues to make a student’s life that little bit easier by offering reliable, easy to use, time-saving functionality, while continuing to develop new features that further enhance what is already a formidable collection of applications

Michael Hargreaves

Microsoft Office 365/Dell XPS 15 2-in-1

I’d recommend a Dell XPS 15 2-in-1 and the new Windows 10 to anyone who needs to get serious work done (before you kick back on your couch with your favourite Netflix show.)

Maryellen Rose George

Brother PT-P750W

It’s useful for office tasks as well as pragmatic labelling of equipment and storage – just don’t get too excited and label everything in sight!

Cathy Giles

Brother MFC-L8900CDW

The Brother MFC-L8900CDW is an absolute stand out. I struggle to fault it.

Luke Hill

MSI GT75 TITAN

I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Featured Content

Product Launch Showcase

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?