Oracle Whitepapers


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Empowering Modern Finance - The CFO as Technology Evangelist
By Oracle | 16/4/2014

The CFO as Technology Evangelist is a research report commissioned by Oracle and Accenture, in collaboration with Longitude Research, that explores how modern CFOs and finance executives are adopting emerging technologies within their finance functions to enable the development of new capabilities and to transform the role of finance.

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Modernize Your Business with Oracle ERP Cloud
By Oracle | 16/4/2014

If your business has plans that include aggressive growth and aspires to be a best-in-class organization, your IT systems and applications need to be up to the task. Homegrown solutions or outdated software can hamper the execution of your strategic vision. If your IT infrastructure and maintenance costs are affecting your ability to stay competitive, then a cloud-based enterprise resource planning (ERP) suite is well worth exploring. This eBook explores the core components of a cloud-based ERP solution that delivers enterprise-class software without sacrificing functionality or changes to business processes and with no additional cost for infrastructure and complicated integrations.

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ERP in the Cloud and the Modern Business
By Oracle | 16/4/2014

Businesses are realizing that the cloud is the future of enterprise software and offers many attractive business benefits. But there is much to think about when evaluating the potential move to a cloud model, especially for core systems like ERP.

View IDC’s White Paper ERP in the Cloud and the Modern Business, written by Mike Fauscette, Group Vice President, Software Business Solutions, IDC, to review IDC CloudTrack Survey findings, gain expert insight into the challenges and opportunities the cloud presents, and determine which deployment option could provide the biggest benefits for your organization. View the White Paper to discover:

How to run your business more effectively in the cloud; How to choose the right deployment model for your ERP solutions; How new technologies create opportunities to innovate, giving you that competitive advantage

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Oracle Fusion Financials Cloud Service
By Oracle | 16/4/2014

Modern organizations are under intense pressure to provide accurate, reliable, and speedy financial information to business decision-makers. Furthermore, complying with global standards has become more of a headache than ever before.

How do you know if financial management in the cloud is right for you?

This data sheet takes an inside look at Oracle Fusion Financials Cloud Service, exploring key product features as well as financial management benefits your organization can realize quickly, including: Lower transaction processing costs and fewer data entry errors; Automated financial processing; Effective management control; Real-time visibility to financial results; Improved compliance; and more

Get everything you need to meet financial compliance and improve your bottom line.

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Cloud for Business Managers in Midsize Organisations: the Good, the Bad & the Ugly
By Oracle | 16/4/2014

Read this independent research report to learn how business managers around the world are using Cloud applications. Discover the top motivations for adopting the Cloud, the most common problems and recurring pitfalls; common barriers to Cloud application integration and the consequences of security breaches and compliance issues.

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The Inner Circle Guide to Multichannel Customer Contact
By Oracle | 27/3/2014

This report looks at transforming customer service by combining web, social, and contact centre; discusses business attitudes toward multichannel interactions, and identifies the issues and potential pitfalls that businesses will face when trying to improve customer communications.

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What Services Managers Need to Know to Drive the Cloud
By Oracle | 27/3/2014

Find out how customer service leaders in 17 countries are using cloud applications to better understand their customers, offer more personalization across channels, and enable their organizations to deliver great customer service.

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Oracle Service Cloud Integration with Oracle Siebel Service
By Oracle | 27/3/2014

Learn how different companies have integrated Cloud Web Self Service with the on-premise Siebel Contact Center to deliver a multichannel customer service experience.

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How to Transform Your Mobile Customer Care Strategy
By Oracle | 27/3/2014

It’s all about the SCI: the smart, connected interaction. Walk down your own unique path and connect with your customers through their mobile devices. It’s not easy - mobility increases the number of variables going into each interaction, requires the preservation of context as interactions across channels, but it allows each interaction to naturally evolve. Read this document to learn how to go SCI and naturally connect with your customers.

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Customer Experience Metrics and KPIs
By Oracle | 27/3/2014

Read this guide to familiarize yourself with important customer experience measurements and Key Performance Indicators (KPIs) along with methods for calculating their value to your business.

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