Social networking Whitepapers


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COLLABORATION FOR ALL
By Avaya | 13/5/2011

Younger people may be driving increased use of collaborative working and social networking in the enterprise, but the benefits can be felt by everyone. To make it happen, organisations need to adopt a ‘people first’ approach.

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Controlling Peer-to-Peer and Recreational Internet Traffic
By Exinda | 26/11/2012

This paper will discuss strategies for controlling a broad range of recreational Internet traffic such as instant messaging, P2P file downloads and social networking activities that can significantly slow business applications and impact employee productivity. By implementing a solution to effectively detect, classify and control recreational traffic, including encrypted P2P traffic designed to slip past corporate firewalls, organisations can improve employee productivity, accelerate application response times, reclaim bandwidth for business-critical applications and defer costly bandwidth upgrades. Read this whitepaper.

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Enterprise Communications: The Next Decade
By Avaya | 13/5/2011

Enterprise communications will continue to undergo significant changes during the next decade, as multimodal cloud services invade traditional communication products and services. Today’s infrastructure and operations (I&O) leaders need to understand 10 emerging trends that will influence enterprise communications. These include technology innovation for multimodal communications and collaboration, business imperatives for worker real-time connectivity, and enhanced cloud services for lower cost delivery of applications.

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Facebook Graph Search POV
By Oracle | 27/3/2014

A description and analysis of Facebook Social Graph, monetization opportunities and its value to businesses.

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Get Started with Social Relationship Management
By Oracle | 17/1/2014

Use this infographic to introduce yourself to Social Relationship Management (SRM). With this step-by-step guide, you'll learn how to engage with social fans, develop and monetize those relationships, and deliver ROI over the long term.

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GETTING SOCIAL – A PLAN FOR COLLABORATING SUCCESSFULLY WITH CUSTOMERS AND COLLEAGUES
By Avaya | 13/5/2011

Corporate use of social networking is not just about connecting with customers in new ways. Deploying a well thought out social media strategy can change the way your organisation collaborates internally and even have an impact on the bottom line. But once you’ve started, steps need to be taken to ensure the task doesn’t become overwhelming...

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Google+ Guide
By Oracle | 27/3/2014

From “hangouts” to “communities,” Google+ has a lot to offer to brands looking to engage audiences and refine their strategies on this social platform.

The Google+ Update, by Oracle Social Cloud (#OracleSocial), includes an overview of new features and functionality, user demographics, industry trends, and a review of best practices that will help increase the likelihood of user engagement and aid in a brand’s success in this channel.

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How progressive companies are using social technologies
By Clearswift Asia Pacific | 28/11/2011

Social networks and collaborative technologies are now commonplace in many workplaces. Having first been used “on the quiet” by highly-networked employees, in increasing numbers they are now being proactively used by businesses keen to connect more effectively with their internal and external audiences. Web collaboration is now viewed as critical to company success and as having multiple benefits and applications to the business. Read on.

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How to Socially Enable Your Contact Centre
By Oracle | 17/10/2013

More than 75 per cent of consumers have posted damaging comment on social media following a negative customer experience. Yet a whopping 70 per cent of companies have little understanding of the social media conversations featuring their brand. This whitepaper looks at how to deliver your brand promise, retain customers and increase their lifetime value with new service channels.

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Instagram Guide
By Oracle | 27/3/2014

Who are the top 10 brands on Instagram, and what are their secrets to success with visuals—image and Video—in this white-hot platform?

What might 12,000 likes per second mean for YOUR brand? In this PowerPoint-styled tutorial, Oracle Social Cloud (#OracleSocial) offers up break-through examples of how brands are leveraging the editing and embedding capabilities of Instagram to engage loyalists and potential customers. Lessons from perennial innovators like Nike, MTV, Starbucks, Burberry, Red Bull, Ben & Jerry’s, Whole Foods and Ford, as well as upstarts like Lu Lu Lemon and Free People, SHOW rather than tell you how embedding + 15-seconds of video and eye-catching, engaging images can rock your marketing world.

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