Unified communications Whitepapers


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Top Reasons for CEOs to Choose Unified Communications
By Shoretel | 2/5/2014

CEOs frequently face difficult decisions, but choosing a unified communications (UC) system that is simple to deploy, manage and use should not be one of them. This whitepaper details the benefits of a UC service for end-users, business decision makers and IT.

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Frost & Sullivan Research: A Structured Approach to Deploying Communications Endpoints in the Enterprise
By Shoretel | 2/5/2014

Communications endpoints are a key part of the enterprise workers' tool kit. But businesses must address security and operating costs arising from BYOD arrangements. This guide covers the four phases of a communications endpoints deployment to maximize the return on IT and communications investment.

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Nemertes Research: Assessing IP Telephony Total Cost of Ownership
By Shoretel | 2/5/2014

Understanding total cost of ownership for implementations is critical to sound decision making. This whitepaper features cost data from 211 enterprises for seven leading IP telephony (IPT) and unified communications (UC) vendors. The results help buyers to consider all areas of cost.

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Forrester Research: Build a Better Business Case for UC
By Shoretel | 2/5/2014

This report outlines a solution for IT I&O professionals building out communications and collaboration infrastructure. It’s designed to help define and build the business case for unified communications (UC), including key needs, drivers, and likely benefits of a UC deployment.

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Bell Gully Law Firm Success
By Idvio | 19/2/2014

Read this whitepaper to find out how one of New Zealand’s oldest leading law firms was able to remove tangible risk to the business and enhance productivity by rapidly deploying an improved fundamental Unified Communication solution.

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Assessing IP Telephony Total Cost of Ownership
By Idvio | 19/2/2014

Understanding total cost of ownership (TCO) of IP telephony (IPT) and unified communications (UC) implementations is critical to sound decision making. Based on data gathered from 211 Enterprises, this whitepaper reveals TCO for each vendor across a range of implementation sizes.

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Reducing Telephony Costs in Healthcare
By Idvio | 19/2/2014

Learn how a not-for-profit national New Zealand health service employed a Unified Communication (UC) solution to achieve the more responsive, flexible telephony that’s critical for patients and nursing, along with greater visibility, and at least 30% annual savings.

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Leadership and technology: Mobility and BYOD insights for midmarket enterprises
By Cisco | 12/11/2013

BYOD trends are putting pressure on IT departments to support all personal mobile devices in all work spaces, while Analysys Mason forecasts that revenue from mobility for mid-market enterprises will grow to US$79 billion by 2018. This white paper looks at the power of mobility as part of a unified communications (UC) platform; the competing interests of IT departments, and why vendors supplying these solutions are well prepared to meet the needs of mid-market enterprise technology and business challenges.

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Case Study: The True Value of Conference Calling
By BT Australasia | 14/10/2013

In a study by the University of Bradford study, we look at the benefits of a strong telepresence and how organisations can become faster, more focused and environmentally responsible. Click to download!

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Case Study: Worldwide Collaboration by Design
By BT Australasia | 14/10/2013

HOK is a global provider of architectural planning, design and delivery solutions, that operates out of 24 offices on four continents. Being a truly global organisation, HOK needs to empower its worldwide workforce in order to effectively leverage its highly skilled people, irrespective of where they may be located. In this case study, we look at the benefits the organisation saw from introducing collaboration and conferencing technologies. Click to download!

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